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Return & Refund Policy


If you are not entirely satisfied with your purchase, we’re here to help.


  • All the labels must be intact
  • Product should not be used
  • Product should not be damaged


1-By mistake If there is any reject or color change & defect in the product, then we will return your product immediately

2-No exchange no return no refund on dislike basis.

3-We are not compromising in quality. We are  trying to serving best quality products.🙏🙏

4- parcel opening video is compulsory. Unboxing parcel video required in case of any damage, wrong and missing items.

5-Please report your problem within 24 hours of receiving parcel.

6- Color may slightly vary due to digital photography 📸📸

7- Please read all terms carefully...

You have one days to return an item from the date you received it.

Return will be processed ONLY in case of a damaged product. Customer needs to mail or whatsapp us with clear pictures in such a case.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will contact you for taking any other product…


Any cancellations to the order shall be made before 24 hrs of the actual time of delivery to claim refund of the paid amount. No refund shall be made once the 24 hrs delivery window starts.

Gift certificate provided as part of cancellation or refund has validity of one year from the date of issue and has no cash value.

2. Cancellation of order shall be made with mail with Subject: " Cancellation Request" and sent to

Mail shall contain following details:-

a. Order ID:

b. Cancellation Reason:

c. Refund Account Details:

3. Cancellation shall be initiated after formal order cancellation request is received at

4. Refund shall be made under following conditions:

a. Order was cancelled.

b. Order was not delivered to the recipient.( This does not include the case for unfounded recipient )

c. If there is any complain regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund in the form of store credit or the product will be replaced.

d. Since flowers are perishable products, return or exchange will not be possible.

5. A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer, we are not liable for any loss or claim beyond the amount actually paid by customer. 

6. Store credit provided as part of cancellation or refund doesn't have any cash value.

7. Any discounted or exempted amount can not be claimed for refund.

8. Any extra amount credited to Priya Fashion account may be considered for order enhancement but will not be refundable.

9. Refunds are processed to your payment method within 3 working days.

10. In all matters concerning Cancellation and Refund Priya Fashion Treat shall have the deciding hand.

11. Priya Fashion Treat may amend its Cancellation And Refund Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.

12. If you have any questions/comments about our Cancellation And Refund Policy, please email us at